Product tour
Watch the front desk run itself.
From a parent's first text to a recovered booking — every step runs on the rules you set, and every one is written down.
How it works
A text comes in. Rally takes it from there.
The whole front-desk loop — from a parent's first message to a recovered booking — runs on the rules you set, with every step written down.
- 1Step 1A parent textsA message lands on one number — your club's own. Rally reads it and knows the family.
- 2Step 2Rally books itThe right class, the open court, the payment — booked and rostered without leaving the thread.
- 3Step 3It fills the gapsA cancellation opens a seat; the waitlist gets offered it before it goes cold.
- 4Step 4It follows upNo-shows, reminders, lapsed payments, win-backs — chased on time, in your voice.
- 5Step 5You see the proofEvery move Rally makes is logged with the record it acted on, so you can check any week in a minute.
Meet Rally
It runs the desk — and shows its work.
Rally isn't a chatbot bolted on the side. It's an automation platform that takes over the operational load — booking, filling, following up, recovering revenue — and proves every move before it makes it. You set the rules once; Rally runs within them.
The Automation Console — watch the agents work. Every move Rally makes carries the record it acted on and the proof it happened.
Autonomy, your call
Start with Rally suggesting; dial it up to running on its own as you trust it — one flow at a time, never all at once.
- Every club starts here
Step 1
Suggest
Rally flags what needs doing and recommends the move.
Step 2
Draft
Rally writes the reply, booking, or win-back — you approve with one tap.
Step 3
Auto
Rally runs the move on its own, within your rules — and logs every one with its proof.
The booking spine
Book from a text. In three taps.
A parent's message becomes a booked, paid, rostered class without you leaving the thread. Cancellations turn into filled seats automatically. Parents self-serve in four taps — even the drop-in who just wants to know “can I show up today?”
Book from the thread
Reply and book in one place; it lands on the schedule and the family record.
Fill the empty court
A cancellation opens a seat; the waitlist gets offered it before it goes cold.
Self-serve for parents
Real-time availability, book-first, account-after. Fewer lost sign-ups.
Your data, from day one
You're not starting from zero.
Bring your members, juniors, schedules, balances, and payment history in from CourtReserve, PlayByPoint, or a spreadsheet — validated, with a parallel run before you switch. Rally is useful on day one because it starts with your history, then gets sharper as it learns your club.
Import
Members, juniors, schedules, balances, payment history.
Validate
Checked and reconciled before anything goes live.
Parallel run
Run alongside your current system until you're ready to switch.
Trust & safety
Built for kids' safety, not bolted on.
RacquetIQ is made for clubs with juniors, so child safety is in the foundation: no unmonitored coach-to-minor messages, guardian visibility by default, verifiable parental consent, and data handling built to COPPA. The guardrails that let you hand Rally the keys are the same ones that keep families safe.
No unmonitored coach↔minor messages
There is no private channel between a coach and a minor.
Guardian-visible by default
Parents see the sessions and the messages that involve their kid.
Consent-gated, COPPA-aligned
Designed for verifiable parental consent and age-aware onboarding, with export and delete built in.
Some policies and youth-safety controls are still being finalized and verified before launch; where something isn't final yet, we say so rather than pretend.
Hand over the front desk.
See Rally run your week — bookings, fills, follow-ups, recovery — on your rules, with its work shown.