The Operating System for Racquet Sports Coaching
Rally runs your front desk.You coach.
Rally books the lessons, fills the empty courts, chases the no-shows, and answers the parents — on the rules you set. The front desk runs itself, so your evenings go back to the court.
- 14 days free — no credit card required
- Rally runs your front desk — on your rules
- Every move written down, with its record
What changes
Less admin. Fuller courts. A club that keeps itself straight.
Time
Your evenings come back
The reminders, the follow-ups, the payment chasing — the work that used to be waiting for you at 9pm is already done by the time you walk off court.
Money
The revenue stops leaking
A cancelled seat gets offered to the waitlist before it goes cold. A lapsed payment surfaces in week two. The family that drifted hears from you while they still remember why they came.
Order
One system, not five
Schedule, payments, threads, rosters, and progress live in one place that stays current — nothing to reconcile at the end of the month, nothing to cross-check between apps.
Growth
Add coaches, not overhead
Go from a handful of juniors to full squads without hiring a front desk. A pro is a role, not a paid seat, and the admin doesn't multiply with the roster.
Proof
Parents can see what they pay for
Sessions, coach notes, and a season they can watch take shape — so renewal stops being a conversation you have to win, and the club looks as organized as it actually is.
Every racquet sport
One platform. Every court.
Courts, classes, rosters, families — the business is the same game. RacquetIQ runs tennis academies, pickleball clubs, padel centers, squash and racquetball programs on your rules, whatever lines are painted on the floor.
Tennis
Pickleball
Padel
Squash
Racquetball
Table tennis
The problem
You didn't get into coaching to run a front desk.
The texts pile up. Courts sit half full. Parents no-show and forget to pay. The reminders, the waitlists, the win-backs — they eat the evening you meant to spend on the court. Every hour on admin is an hour you're not coaching.
A parent texts to book — three days later, still no reply.
A class runs at half capacity while a waitlist sits untouched.
A payment lapses and nobody notices until the season's half over.
Off your plate
Everything a front desk does. Handled.
Not a feature list — a list of jobs that stop being yours. Rally works the desk on the rules you set, so the evening admin that used to follow you home just gets done.
The booking
- Answering “do you have space Saturday?” at 7am or 11pm
- Booking, rescheduling, and cancelling on real availability
- Offering a cancelled seat to the waitlist before it goes cold
- Catching the double-booking before two families show up
The money
- Charging, crediting, and refunding — reconciled, not re-typed
- Noticing the lapsed payment in week two, not week ten
- Keeping every family’s balance and pack straight
- Showing what a send will run before you send it
The families
- Replying to the parent text in your club’s voice
- Sending the reminders nobody has time to send
- Reaching the family that quietly drifted away
- Keeping every thread in one inbox you can take over
The coaching
- Building a session from a real drill library
- Assigning practices and tracking what actually got done
- Showing a junior their season taking shape
- Keeping rosters and levels current without a spreadsheet
The owner’s week
- Rolling every pro’s book up into one number
- Showing what got recovered, measured rather than guessed
- Keeping the club’s record straight across every court
- Writing down every move it made, with the record behind it
And every one of them gets written down — the move, the record it acted on, and the proof it happened.
Who it's for
Built for how you run it.
Meet Rally
It runs the desk — and shows its work.
Rally isn't a chatbot bolted on the side. It's an automation platform that takes over the operational load — booking, filling, following up, recovering revenue — and proves every move before it makes it. You set the rules once; Rally runs within them.
The Automation Console — watch the agents work. Every move Rally makes carries the record it acted on and the proof it happened.
Autonomy, your call
Start with Rally suggesting; dial it up to running on its own as you trust it — one flow at a time, never all at once.
- Every club starts here
Step 1
Suggest
Rally flags what needs doing and recommends the move.
Step 2
Draft
Rally writes the reply, booking, or win-back — you approve with one tap.
Step 3
Auto
Rally runs the move on its own, within your rules — and logs every one with its proof.
How it works
A text comes in. Rally takes it from there.
The whole front-desk loop — from a parent's first message to a recovered booking — runs on the rules you set, with every step written down.
- 1Step 1A parent textsA message lands on one number — your club's own. Rally reads it and knows the family.
- 2Step 2Rally books itThe right class, the open court, the payment — booked and rostered without leaving the thread.
- 3Step 3It fills the gapsA cancellation opens a seat; the waitlist gets offered it before it goes cold.
- 4Step 4It follows upNo-shows, reminders, lapsed payments, win-backs — chased on time, in your voice.
- 5Step 5You see the proofEvery move Rally makes is logged with the record it acted on, so you can check any week in a minute.
The booking spine
Book from a text. In three taps.
A parent's message becomes a booked, paid, rostered class without you leaving the thread. Cancellations turn into filled seats automatically. Parents self-serve in four taps — even the drop-in who just wants to know “can I show up today?”
Book from the thread
Reply and book in one place; it lands on the schedule and the family record.
Fill the empty court
A cancellation opens a seat; the waitlist gets offered it before it goes cold.
Self-serve for parents
Real-time availability, book-first, account-after. Fewer lost sign-ups.
For the whole club
One club. Every pro. One source of truth.
A club runs many pros under one roof — RacquetIQ organizes them. One club account, unlimited pro profiles; every pro's players, sessions, and revenue roll up to the club. A pro sees their own book; the owner sees the whole club.
- Unlimited pros, never per-seatAdd a coach without adding a bill. A pro is a role, not a paid seat.
- Your data rolls up to the clubEvery pro's book feeds one source of truth. The club owns it; each pro sees their own.
- Your class model, your rulesPrivates, clinics, red/orange/green ball, camps, drop-ins — you define your programs and policies. RacquetIQ adapts to your club, not a borrowed template.
Your data, from day one
You're not starting from zero.
Bring your members, juniors, schedules, balances, and payment history in from CourtReserve, PlayByPoint, or a spreadsheet — validated, with a parallel run before you switch. Rally is useful on day one because it starts with your history, then gets sharper as it learns your club.
Import
Members, juniors, schedules, balances, payment history.
Validate
Checked and reconciled before anything goes live.
Parallel run
Run alongside your current system until you're ready to switch.
The platform
One system for the whole club.
Scheduling & booking
The week at a glance, coach load, fill meters, conflicts caught before they happen.
Payments & wallet
Reserve, charge, credit, refund — the money loop closes itself, reconciled.
Parent comms
Every text, booking, and reminder in one inbox; Rally drafts the reply in your voice.
AI lesson planning & practice
Build a session from a real drill library; assign it; track progress.
Player growth
A guardrailed progress world for juniors that keeps them coming back.
Owner view
Revenue truth, retention, what Rally recovered — measured, not guessed.
For parents
See your kid's tennis — without chasing anyone.
One thread with the club, not five. Book in a few taps, get the reminders, and watch your child's game take shape. Every message that involves your kid is visible to you by default — you're never on the outside of it.
- One thread, not a phone treeBook, reschedule, pay, and ask a question in one place. Rally answers fast, in the club's voice.
- Watch them developYour child's sessions, coach notes, and progress in one view — so practice adds up to something you can see.
- You're always in the loopGuardian visibility by default: the sessions and messages involving your kid are open to you, never hidden.
For players
A game worth coming back to.
Juniors get a guardrailed progress world of their own — practices to run, a way to see their game improve, and small wins that add up. It's the part that keeps kids on the court between lessons, and it feeds back to the coach and the parent.
- Practices you can actually runCoaches assign real drills from a library; players work them and track what they did.
- See your game improveProgress you can watch over a season, not a number you forget — built to reward showing up.
- Safe by designAge-aware, guardian-visible, no private coach-to-player channel. A place parents are glad to hand over.
Trust & safety
Built for kids' safety, not bolted on.
RacquetIQ is made for clubs with juniors, so child safety is in the foundation: no unmonitored coach-to-minor messages, guardian visibility by default, verifiable parental consent, and data handling built to COPPA. The guardrails that let you hand Rally the keys are the same ones that keep families safe.
No unmonitored coach↔minor messages
There is no private channel between a coach and a minor.
Guardian-visible by default
Parents see the sessions and the messages that involve their kid.
Consent-gated, COPPA-aligned
Designed for verifiable parental consent and age-aware onboarding, with export and delete built in.
Some policies and youth-safety controls are still being finalized and verified before launch; where something isn't final yet, we say so rather than pretend.
Pricing
An investment that pays for the court time it gives you back.
One flat plan per location, with Rally's AI on Auto included at every tier. You pay for scale, never for the core — and never per task. Text messaging is included, and priced in flat blocks when you need more.
A part-time front desk runs about $1,900–2,500 a month and goes home at five. Rally answers every text and web chat — day and night — for a fraction.
Source: U.S. Bureau of Labor Statistics — receptionist wages, May 2024
Solo
The independent coach getting off spreadsheets.
$49/mo
billed monthly
- 1 pro
- Booking, payments, parent comms
- Rally AI on Auto
- 500 texts a month included
Club
The full front desk + Rally for a single club.
$399/mo
per location, billed monthly
- Unlimited pros + courts
- Rally on Auto + Automation Console
- 2,500 texts a month included
- Migration + parallel run
Growth
For a club that wants Rally out finding revenue, not only answering.
+$249/mo
a flat add-on to Club
- Added to Club — $648/mo all-in per location
- Win-back, reactivation, referral, and newsletter agents
- The recovered-revenue report
- 1,000 extra texts a month
Texts, priced flat
Every plan includes text messaging — 500 a month on Solo, 2,500 on Club. Need more? It's a flat $5 per 500 texts. You're never billed per task, per booking, or per conversation.
$5per 500 texts
Flat and predictable — never per-task.
Book a walkthrough and we'll size it to your club.
Every plan starts with 14 days free — no credit card required. Flat pricing, no dark patterns, no per-task surprises.
Run the numbers
Estimate it on your club, not ours.
Put your own figures in. Every number below is an estimate calculated from what you enter — not a result we measured, and not a promise. The math is shown so you can argue with it.
Admin hours you could get back
6.0 hrs/wk
12 hrs x 50%
Unfilled seats recovered
3.6 seats/wk
12 seats x 30%
Estimated monthly recovery
$542
3.6 x $35 x 4.3 weeks
Compared with your plan
+$143/mo
$542 estimated recovery less $399 Club plan
The assumptions, in the open
- — Rally handles a share of front-desk admin — the answering, booking, reminders, and follow-ups. You set that share; it starts conservative.
- — Only a share of open seats is recoverable. A waitlist offer does not always land, so the default is deliberately low.
- — A month is 4.3 weeks.
- — This is an estimate from your inputs. It is not a measured outcome, a guarantee, or a forecast of your season.
Estimates only, calculated live from the figures you enter. Nothing here is a promise of results.
No lock-in
Try it on a season, not on a contract.
The reason clubs stay on software they have outgrown is the fear of moving. So the way out is built before the way in.
14 days free
No card to start. Bring your data in and run a real week of your club before you decide anything.
Month to month
No annual commitment required. Annual is there if you want the lower rate — it is an option, never a condition.
Your data stays yours
Export it whenever you want. If you leave, leaving is a download — not a support ticket and not a negotiation.
Migration and a parallel run
We bring your members, schedules, and balances in, validated — and you keep running your current system alongside it until you are ready to switch.
FAQ
Fair questions
Direct answers — including the ones still being decided.
Hand over the front desk.
See Rally run your week — bookings, fills, follow-ups, recovery — on your rules, with its work shown.